BlogAndersen Heating & Cooling: Commitment to our Customers

December 7, 2016by AndersenEMS

Andersen Heating & Cooling
At Andersen Heating & Cooling, we cherish the relationships we have with our customers. We take pride in providing year-round HVAC services to the great people of Charlotte and the surrounding area. That being said, there’s no better time to reflect on our commitment to our customers than the holidays. So, we’d like to take some time this holiday season to tell you a little about ourselves and what our customers mean to us.

About us

The holidays are all about family, and so are we. Andersen has been family-owned for over 30 years, and in that time we’ve developed a tight bond with the families we serve in the Charlotte area. We’ve handpicked our team of expert HVAC technicians to ensure that you get quality, trustworthy service every time we visit your home.

Our mission

“We believe that the confidence a customer places in us is a sacred trust. It is our goal to provide that customer with quality, performance, courtesy and outstanding service.” This mission statement serves as a testament to the dedication we have to our customers. When you call our offices because your furnace isn’t working, you’ll know your call will be handled promptly. The friendly voice you hear will take the time to make sure that all your needs are taken care of. When our technicians come to repair your furnace, you can expect a smile, a handshake and all your questions to be answered thoroughly. We believe in treating you like our neighbor because that’s what you are! The relationships we have with our customers are the very foundation of Andersen Heating & Cooling.

Choose Andersen Heating & Cooling

Along with our outstanding customer service, there are several benefits to choosing Andersen for your holiday heating needs. We train our technicians to assess your heating needs and offer the most efficient and effective HVAC solutions available. With a low-cost Preferred Maintenance Agreement from Andersen, you get peace of mind knowing your HVAC equipment will be well maintained during the holidays. In addition, you’ll receive priority treatment if you have a heating emergency this winter. We operate throughout the region, providing superior HVAC solutions for Charlotte, Kannapolis, Fort Mill, and everywhere in between. Give us a call before the holiday heyday and see what the Andersen customer service experience is all about. Call us today!


Andersen Heating & Cooling

HVAC Repair, Maintenance, & Installation Service around Charlotte, NC.
No Extra Charge For Weekend Appointments!

Sunday: 7:30am - 12am
Monday: 7:30am - 12am
Tuesday: 7:30am - 12am
Wednesday: 7:30am - 12am
Thursday: 7:30am - 12am
Friday: 7:30am - 12am
Saturday: 7:30am - 12am
9800 Twin Lakes Parkway
Suite C
Charlotte, NC 28269
(704) 596-2525


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